Customizing Your Itinerary

On Tripolo, you bring the must-sees and your guide brings the local know-how. Here's how you plan the day together.

1. Share your preferences

When you send a booking request, tell your guide:

• The places you want to see

• What you're curious about, such as food, history, art, nature or photography

• Your preferred pace

• Your preferred start time and meeting point

If something affects how the day should run, say what you need. For example, a slower pace, less walking, an accessible route, food you need to avoid, or children or older travelers in your group. You don't need to explain why, and please don't send diagnoses, medical records or medication details through the app.

2. Your guide suggests a plan

Your guide reviews your list and considers distance, traffic, opening hours and local conditions. They may suggest a better order, timing changes or extra spots that match your interests.

3. Agree the itinerary in the app

Go back and forth in chat until the plan works for you, then confirm it in the app.

The itinerary you both confirm is your Agreed Itinerary. It's what your guide commits to deliver, so make sure anything important to you is in it. A sample itinerary on a guide's page is only an example.

How long is a day?

A guide day is 8 hours unless the guide's page says otherwise. It starts when you meet and includes reasonable meal and rest breaks.

On the day

Weather, crowds or closures can change things. Your guide can suggest adjustments and extra recommendations, but any significant change needs your agreement. Guides can't change the plan on their own. Note what you agree in the chat.

What's not included

Your booking covers your guide's time and service. Entrance tickets, meals, transport fares and other costs are paid by you, directly to the supplier. Your guide can help you work out what to book, but you make and pay for those bookings yourself.