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Updating Your Password

During Early Access, you can update your Tripolo password only through the Forgot password option on the login screen. This ensures your account remains secure even if you no longer remember your current password. 

 

How to update your password 

If you want to change your password or can’t remember it: 

  1. Open the Tripolo App 

  2. On the login screen, tap Forgot password? 

  3. Enter the email associated with your Tripolo account 

  4. Follow the instructions sent to your email to reset your password 

Your new password will replace your old one immediately after you complete the reset. 

 

If you don’t receive the reset email 

If you don’t see the password reset email: 

  • Check your spam or junk folder 

  • Confirm that you entered the correct email 

  • Wait a few minutes and try again 

If you're still unable to reset your password, contact Tripolo Support through the app. 

 

Password security reminders 

  • Use a strong, unique password for your Tripolo account 

  • Never share your password with guides or other users 

  • Tripolo will never ask for your password through email, phone, or messaging apps 

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