Creating an Account

You’ll need a Tripolo account to book guides and access personalized trip recommendations. Creating an account is quick and free. 

How to create an account 

1. Open the app and tap Sign Up. 

2. Enter your email and a password. 

3. Agree to the Terms of Service and Privacy Policy. 

4. Verify your email when prompted. 

5. Fill out basic info about yourself. 

Only your name and city will be shared with guides. 

Sensitive information — such as your date of birth or contact details — remains private and is never shared with guides or third parties. 

Your account will be ready in just a few steps. 

Why you need an account 

With a Tripolo account, you can: 

• Book guides securely 

• Chat with guides before and after booking 

• Manage your trip details 

• Receive trip updates, reminders, and recommendations 

• Access in-app support 

An account ensures your information, bookings, and communication remain protected and easy to manage. 

Trouble signing up? 

If you’re having issues creating an account: 

• Make sure your email is entered correctly 

• Try resetting your password if you’ve signed up before 

• Check your spam folder for verification emails 

• Contact Tripolo Support if the problem persists 

We’re here to help you get started smoothly.