Safety Summary

Your safety and comfort are important to us. Tripolo is designed to help you explore with confidence by connecting you with verified local guides and providing secure in-app tools for communication and payment. 

All Tripolo Guides complete identity verification and profile review before joining the platform. You can view their intro videos, languages, and specialties to choose the guide who feels right for you. 

To protect your privacy and security, always communicate and complete payments through the Tripolo app. Your payment is held securely and is only transferred to the guide after the service is completed, ensuring your interests are protected throughout the entire trip. 

For more details, visit the full Safety & Support section, where you’ll find guidance on staying safe during your trip, reporting issues, avoiding scams, and contacting support.