Price Explanation & What’s Included / Not Included

The price you see in the Tripolo app is the full price for your guide's time. Tripolo's service fee and any applicable taxes are already included, and nothing is added at checkout. Prices are in US dollars.

What the price includes

• Your guide's time and service for the booked day

• Help planning your itinerary around your interests

• On-the-ground support during your day

• Language and cultural help

• Local recommendations for food, sights and hidden spots

A guide day is 8 hours, including reasonable meal and rest breaks, unless the guide's page says otherwise.

What's not included

• Entrance tickets and admission fees

• Meals and drinks

• Transport fares (metro, bus, taxi, ride-hailing)

• Vehicle hire or a driver

• Tickets for shows, museums, tours or events

• Activity fees such as workshops, classes or equipment rental

• Accommodation and travel insurance

You pay these directly to the supplier when they come up. Your guide can help you work out what to book, but you make and pay for those bookings yourself. Don't send money to your guide to buy things for you.

Why we price it this way

Keeping your guide's fee separate from other costs means you can:

• Choose or skip activities freely

• Stay in control of your budget

• See exactly what you're paying your guide

• Change plans without being locked into a package

When you pay

Your card is authorised when you send a booking request and charged when your guide confirms. See Accepted Payment Methods & Payment Flow.

Tipping

Tipping is completely optional. If you'd like to thank your guide, you can add a tip in the app after your trip. It's charged separately, and your guide receives all of it (less any tax that must be withheld). Guides aren't allowed to ask for tips. If one does, please let us know at support@tripolo.com.